The Must Do task at every client consultation
October 27, 2008 by HomeSalonSuccess
A client consultation is part of a story. This story begins with a client’s first visit to your home salon and continues with each subsequent visit. The first consultation with each client has a number of goals, including one essential goal that will help you maximize your revenue from that client.
A client consultation is an important interaction between you and your client. It gives you an opportunity to discover your client’s condition, concerns and needs. It is a wonderful opportunity to establish a rapport with your client and a two-way interaction that will continue into the weeks and months ahead.
A well designed consultation is key to everything that comes after. Like the foundations of a house, if this step is performed badly, it is likely to cause problems later on.
In Home Salon Success I reveal the secrets of a great client consultation including the one thing you must do to ensure you will maximize your revenue while also keeping your client happy.
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